Privacy Policy
This Privacy Policy explains how Drover Club ("we," "us," or "our") collects, uses, and protects personal data for our online-only fashion styling subscription services, in compliance with applicable laws in the United States, United Kingdom, and European Union (GDPR).
1. Scope
This Privacy Policy applies to all users who access our website, subscribe to our services, or communicate with us online.
2. Information We Collect
a. Information You Provide
We may collect:
• Full name and contact details (email address)
• Billing information (processed securely by third-party payment providers)
• Style preferences, sizing details, body measurements (voluntarily provided)
• Photos you choose to upload for styling purposes
• Communications sent to us via email, forms, or messaging platforms
b. Information Collected Automatically
When you visit our website, we may collect:
• IP address
• Browser type and device information
• Usage data and interaction logs
• Cookies and similar tracking technologies.
3. How We Use Your Information
We use personal data to:
• Provide and personalize fashion styling services
• Manage subscriptions, billing, and customer support
• Communicate service updates and administrative messages
• Improve our services and user experience
• Comply with legal and regulatory obligations
4. Legal Basis for Processing (GDPR & UK GDPR)
For users in the EU and UK, we process personal data under the following legal bases:
• Performance of a contract
• User consent
• Legitimate business interests
• Compliance with legal obligations
5. Payments & Third-Party Services
Payments are processed by secure third-party providers (e.g., Stripe, PayPal).We do not store full credit or debit card details.We may use trusted service providers for hosting, analytics, email delivery, and customer support.
6. Data Sharing
We do not sell personal data. Information may be shared only with:
• Payment processors
• IT and service providers essential to business operations
• Legal authorities where required by law
All third parties are required to protect your data and process it only for authorized purposes.
7. International Data Transfers
Your information may be processed outside your country of residence, including the United States. Where required, appropriate safeguards (such as Standard Contractual Clauses) are used to protect international data transfers.
8. Data Retention
We retain personal data only for as long as necessary to:
• Provide ongoing services
• Fulfill contractual and legal obligations
• Resolve disputes and enforce agreements
You may request deletion of your data at any time, subject to legal requirements.
9. Your Rights
a. US Users
Depending on your state, you may have rights to access, correct, or delete your personal data.
b. UK & EU Users (GDPR)
You have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
Requests can be submitted to contact@droverclub.com.
10. Cookies & Analytics
We may use cookies and analytics tools to:
• Enable essential website functionality
• Analyze website performance
• Improve user experience
You can manage cookie preferences through your browser settings.
11. Data Security
We implement reasonable technical and organizational safeguards to protect personal data. However, no online system is completely secure.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
14. Contact Information
For privacy-related inquiries or requests, contact:
Email: contact@droverclub.com
Terms of Sale & Services
This website and the services offered are operated by Drover Club ("we", "us", or "our"). By accessing our website or subscribing to our fashion styling services, you agree to be bound by these Terms of Sale & Services ("Terms"). These Terms apply to all users, including browsers, subscribers, and clients. If you do not agree with any part of these Terms, you may not access the website or use our services.
1. Services Overview
“Drover Club” provides Online-only styling services offered primarily through a Monthly subscription model. Services may include, but are not limited to:
• Personal styling consultations
• Outfit planning and recommendations
• Digital mood boards or lookbooks
• Shopping guidance and brand suggestions
• Ongoing styling support via approved digital communication channels
• Specific services and deliverables vary by subscription plan.
2. Eligibility & User Responsibilities
By using our services, you confirm that:
• You are at least 18 years old or the age of majority in your jurisdiction
• You will not use the services for any unlawful or unauthorized purpose
• You will provide accurate, current, and complete information
• Any violation of these Terms may result in immediate suspension or termination of services.
3. Subscriptions, Pricing & Billing
Subscription fees are billed on a recurring monthly basis, in advance. Prices are displayed in GBP and may change with notice. By subscribing, you authorize us (or our payment processor) to charge your payment method automatically. Failed payments may result in suspension of services until resolved.
4. Modifications to Services & Pricing
We reserve the right to:
• Modify, suspend, or discontinue any service or feature
• Adjust pricing or subscription plans
• We shall not be liable for any modification, price change, suspension, or discontinuation of services.
5. Cancellations & Refunds
• Subscriptions may be canceled at any time.
• Cancellations take effect at the end of the current billing cycle.
• Payments are non-refundable, except where required by law.
• No partial refunds are provided for unused subscription periods.
6. Accuracy of Information
We do not guarantee that all information on the website is accurate, complete, or current. Styling recommendations are subjective and based on information provided by the client.
7. Third-Party Tools & Links
Our services may include links to third-party websites or tools. We are not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk.
8. Client Content & Feedback
By submitting content (including photos, measurements, feedback, or messages), you grant us permission to use such content solely for the purpose of delivering styling services.You agree not to submit content that is unlawful, offensive, or infringes on third-party rights.
9. Intellectual PropertyAll content created by Drover Club, including styling materials, lookbooks, branding, and website content, remains our intellectual property. You may not reproduce, distribute, or resell any materials without written permission.
10. Prohibited Uses
You may not use our website or services to:
• Violate any laws or regulations
• Infringe intellectual property rights
• Harass, abuse, or harm others
• Transmit malware or harmful code
• Collect personal data without authorization
We reserve the right to terminate access for prohibited conduct.
11. Disclaimer of Warranties
Our services are provided "as is" and "as available". We do not guarantee specific results, outcomes, or satisfaction. Styling is subjective and dependent on personal preferences.
12. Limitation of Liability
To the maximum extent permitted by law, Drover Club shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of our services.
13. Indemnification
You agree to indemnify and hold harmless Drover Club, its affiliates, employees, and service providers from any claims arising from your breach of these Terms or misuse of the services.
14. Termination
We may suspend or terminate services immediately if you breach these Terms. Obligations incurred prior to termination shall survive.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict-of-law principles.
16. Changes to These Terms
We may update these Terms at any time. Continued use of the website or services after changes are posted constitutes acceptance.
17. Contact Information
For questions regarding these Terms, please contact:
Email: contact@droverclub.com
